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Netfirms Review

Netfirms provides global web hosting solutions and technology to successful individuals, entrepreneurs and small and medium sized business since 1998. Since then they have grown to be one of the largest web hosting and domain name providers, powering more than 1.2 million websites around the globe. Netfirms has been in business for over 12 years. They help customers get their ideas online.

Netfirms is a good web hosting service for small, personal sites. Netfirms provides web hosting solutions for all levels of expertise as well. The rock bottom price of their Plus web hosting plan, the least expensive monthly cost among the hosts we reviewed, definitely caught our eye. This no-frills plan includes all the necessities for building and posting a site, including both a good uptime and a fine customer service reputation.

Netfirms offers three different web hosting plans: The Plus Plan, The Advantage Plan and The Business Plans. These plans include up to 300 GB disk space and 3,000 GB monthly bandwidth. If you sign up for The Business Plan, you will get five free domains. The best part of these plans comes in the form of their email features. The Plus Plan comes with 10 email accounts and 100 MB of storage space for each email account. The higher end plans focus on multiple website hosting while The Plus Plan provides the perfect solution hosting your single website. Luckily, you don’t have to pay much more to move into The Advantage Plan or The Business Plan in case your website grows quicker than you anticipated.

What are the things included inside, and what Netfirms web hosting plan have to offer you:

  1. Unlimited storage and unlimited bandwidth.
  2. 2 free domain for advance plan, up to 5 free domain names.
  3. Unlimited addon domain hosting available.
  4. $75 Google ads, $25 Facebook ads and $25 Yahoo ads.
  5. Free Yellow Pages listing.
  6. E-commerce site hosting support.
  7. 24/7 email ticket and toll free phone support.
  8. Instant account setup.
  9. 30-days money back guarantee.
  10. Cheap domain registration at $6.99 per year.

Ease of Use 5/5
Netfirms has easy to use features. If you have any issues, you can consult Netfirms’ knowledgebase and reference guide for answers. If you're still having problems once you've perused those two tomes, you can contact Netfirms’ customer service. According to Netfirms’ website, this web hosting service responds to 90% of inquiries within 8 hours and resolves 95% of all inquiries during the first contact with them.

Help & Support 4.5/5
You can contact Netfirms via through email, telephone or their live chat service. Live chat is always helpful because you can talk to customer service representatives quickly. The other two methods aren't too bad though. We had no problem getting a quick answer from the customer service representatives with Netfirms using any of the three contact methods.

Site Creation Tools

Netfirms offers a site builder tool, but it's strange. Even if you upgrade to the deluxe version of this tool, this web hosting service only allows you to have a website with 10 pages. For those who want to turn their website into a store, they're limited to 500 items. If you look past these odd limitations, you will see the site builder Netfirms offers is one of the best in the business.

Server Access 5/5
You have to get the Netfirms Advantage package to have multiple FTP accounts. Netfirms has a limit of 50 additional FTP accounts. You have to sign up for Netfirms’ Business package to get that many though. We would like to see Netfirms allow users to have more FTP accounts when they buy the Plus package.

Marketing Tools 5/5
This web hosting service doesn’t offer much in terms of marketing tools. Netfirms includes $25 or $50 Google AdWords and Facebook Ads credits with each of their plans. You can also take advantage of Google Webmaster Tools to make managing your website even easier.

Reporting & Statistics 4.5/5
This web hosting service has the ability to let you monitor how many visitors you're getting, what times are the busiest, where your visitors are coming from and the levels of traffic search engines are sending to your site.

Netfirms hosting service is a great deal at a great price. Not only does Netfirms provide good value for money, but they continue to improve all their services. For example, they have recently dramatically increased their monthly bandwidth and storage for the Advantage and Business plan, added Free Web design software, a Free Domain Name and an easy to use Shopping cart tool. Netfirms hosts over 1,000,000 small business Websites. They offer every customer Free Website design software (award-winning NetObjects), 24/7 LIVE customer service (phone, e-mail, chat) and services are always improving.

Need a reliable host – look no further. Netfirms guarantees that you will not be left disappointed. They generously provide customers with loads of Free features on most of their hosting plans such as Ready-to-go-Websites and One-click App Installer. On top of that, Netfirms give away credits for online advertisement. All of the hosting plans come with 30-Day money back option, so if you are not completely satisfied you do not have to pay! And if anything, they always have a competent support standing by 24/7.



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